Photo by José Martín Ramírez C on Unsplash I grew up in a very Latin home. That means lots of loud people talking over each other, interrupting and general getting rowdy. Not surprisingly, once I left for college I had to start learning a new way of communicating. That was not easy [...]
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So far Monique Maley has created 284 blog entries.
Photo by Artem Sapegin on Unsplash No one likes to fire employees and certainly no one likes to be fired. The reality is that both happen to most people at least once in their life. However, a bad situation is made worse because leaders have no idea how to do the firing. [...]
I find I have this conversation quite often with my clients. No matter the age, industry or gender, there seems to be a misconception that being direct is rude and highly aggressive. That should not be the case. Being aggressive is much less about what you say as opposed to how you say it. [...]
At some point, either as a kid or as a professional, everyone has been told ‘you two need to get along’. While this may be true on the playground, I don’t agree that it is true at work. The catch however, is you do need to communicate effectively. When there is someone at work [...]
It is human nature to want to hire people who we like. We ‘get’ them. They’re a good fit. However, sometimes this means we overlook people who would be great for our organization, even our culture, simply because we don’t ‘connect’. Having people on your team that you connect with is important. But you [...]
Working with a board of directors or a leadership team can be frustrating, daunting or just tiresome. However, it is also essential to your success and the success of your business. The chances that you like and ‘get along’ with everyone are slim. There will always be someone you don’t like or you think [...]
Now, I have long argued that the statistic about public speaking is a top three fear. Nonsense. I challenge anyone to tell me they would rather be hit by a bus than give a speech in front of a large audience. So why does this fear have such a reputation?. At the end of [...]
Research states that tone accounts for 38% of how we are perceived. However, that is only true in person. If we communicate by phone or email, that percentage can go as high as 80 -85%. Ouch. Because our tone of voice can carry so much weight in how we are perceived, we can use [...]