Photo by Clément M. on Unsplash It seems that today’s politics provide almost limitless examples of how non-verbal communication conveys more than what is actually said. It can help to support and strengthen our message and presence or undermine it. Recently we had a dramatic example of the latter. As Peter Strzok [...]
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Credit: bbc.com Last night, there was a huge upset in not only New York democratic politics, but national democratic politics. A 28-year-old first-time, female candidate beat a 10-term congressman. Wow. How does that happen? The answer is simple – message and delivery. This morning, as all the pundit and paper did a [...]
Photo by William Iven on Unsplash It is not about saying something or being heard. It is about communing about something and being understood. I know texting is everything right now. In the past couple of years, it has become a common way to correspond professionally. Now, I realize I am biased [...]
Photo by Oliver Roos on Unsplash As companies grow, leaders need to inspire everyone to move in the same direction. Rapid growth can make this challenging because things move quickly and schedules get packed, so individuals don’t always know which direction the organization is moving. The answer to this is trust. If [...]
Photo by Chris Liverani on Unsplash I work with professionals across industries of all ages and at all levels. There is one sure “tell” that they are not confident in themselves or their job – they can’t stop explaining. If you have ever had a friend give you a long winded, detailed [...]
Photo by Nonsap Visuals on Unsplash Last week was an interesting time for the term ‘joke’. I find it has become a word people use to justify or explain behavior that is unpleasant, unprofessional or even unthinkable. There are three examples from last week which have me thinking that we need to [...]
Photo by Denys Nevozhai on Unsplash Credibility is the most important thing we can cultivate as professionals. It is why we are able to build a network, get promoted and lead others. Authenticity is at the heart of a strong, confident presence, which is the foundation of credibility. However, most people feel [...]
Photo by Daniil Kuželev on Unsplash Most people look at the screen when they are on a Skype or Zoom call. That is because we feel we engage and connect with someone when we look them in the eye. So we try and look others in the eye. The problem is that [...]